Frequently Asked Questions

Everything you need to know about shopping with Fox's Chandlery

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

How do I return an item that doesn't fit?

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How can I ensure I am ordering the correct size?

Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite well-fitting garments to ensure the perfect fit.

What payment methods do you accept?

Fox's Chandlery accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

We are committed to quality and ethics. Many of our collections utilize organic cotton and recycled fibers. Specific material details can be found in the 'Fabric & Care' section of each product listing.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.